Steve Kiernan II
Steve Kiernan II
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  • Buffalo, NY
  • United States
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Steve Kiernan II's Groups

Steve Kiernan II's Discussions

Next Open Training - Wednesday January 25, 2012 at 8:00 am & 11:00 am ET

Started Jan 16

Multiple Payment Types not available in Mobile Technician

Started Sep 1, 2011

Open training is for ALL customers

Started Aug 12, 2011

 

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Next Open Training - Wednesday January 25, 2012 at 8:00 am & 11:00 am ET

Wednesday, Jan 25, 2012 at 8:00 AM EST - https://www1.gotomeeting.com/register/616315369 Wednesday, Jan 25, 2012 at 11:00 AM EST- https://www1.gotomeeting.com/register/331528793See More
Discussion posted by Steve Kiernan II Jan 16
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Steve Kiernan II replied to Steve Kiernan II's discussion 'Next Open Training - Wednesday November 9 at 8:00 am & 11:00 am ET'
Wednesday, Dec 7, 2011 at 8:00 AM EST - https://www1.gotomeeting.com/register/918227208    Wednesday, Dec 7, 2011 at 11:00 AM EST- https://www1.gotomeeting.com/register/862968536
Nov 28, 2011
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Mr. Sparky

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Albert Bustos joined Steve Kiernan II's group Nov 22, 2011
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Steve Kiernan II replied to Nathan Sutherland's discussion 'Ability to add photos to a job?'
We haven't announced this yet, but we're rolling out a system to collect new features.  If you click the "Request a Feature" link in the menu above, it'll take you to the system (just went live today so there are non in…
Oct 12, 2011
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Steve Kiernan II replied to Steve Kiernan II's discussion 'Next Open Training Session'
Open Training Session for Mobile Technician: Pre-register below:   Wednesday, October 5, 2011, 9:00 AM EST - https://www1.gotomeeting.com/register/513502680   Wednesday, October 5, 2011, 2:00 PM EST -…
Sep 30, 2011
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Dan Champion commented on Steve Kiernan II's video
Scott,   Yes I believe you are correct. When we had all our phones through Sprint, they had a 3 day turn around in house plus shipping. Still took two weeks, we gave all those back to sprint and purchased all new phones through another party…
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How to Reflash Your Motorola Device

Sep 22, 2011
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Scott Pickles commented on Steve Kiernan II's video
Dan - Is it possible that the turn around time is dependent upon your level of service agreement (i.e. bronze/silver/gold)? Regards,Scott
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How to Reflash Your Motorola Device

Sep 22, 2011
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Dan Champion commented on Steve Kiernan II's video
  07/08/2011       RMA requested and product shipped out --- 07/28/2011  The following products have been shipped from our repair facility on 08/06/2011   Back in our hands.   One product, that…
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How to Reflash Your Motorola Device

Sep 22, 2011
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Scott Pickles commented on Steve Kiernan II's video
Dan -  Have you been able to gain any visibility into why your devices are out for a month at a time?  They shouldn't be gone more than 1.5 to 2 weeks unless parts are on backorder, or if they are waiting for several units to make it…
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How to Reflash Your Motorola Device

Sep 21, 2011
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Dan Champion commented on Steve Kiernan II's video
Scott,   Thank you for the great answer. I am suffering from having to own and pay monthly subscription rates for 4 xtra devices just to keep my fleet running, and at any given moment, I have 2-3 out to motorola for repairs. They always…
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How to Reflash Your Motorola Device

Sep 21, 2011
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Scott Pickles commented on Steve Kiernan II's video
Dan -    Reflashing a device is often a resolution to some of the glitches that you refer to, but I always try and exhaust all other steps prior to reflashing a device.  By simply reflashing it, we often times resolve the problem, but…
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How to Reflash Your Motorola Device

Sep 21, 2011

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SWRemote

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At 3:25pm on July 8, 2009, ROSE HARTROSE HART said…
Even though we don't have SW Remote I wanted to join to keep up to date on what's happening because next year if all goes well we may be purchasing a few units.
 
 
 

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