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Scott Pickles
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- Rochester, NY
- United States
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Scott Pickles commented on Steve Kiernan II's video
Dan -
Is it possible that the turn around time is dependent upon your level of service agreement (i.e. bronze/silver/gold)?
Regards,Scott
Scott Pickles commented on Steve Kiernan II's video
Dan -
Have you been able to gain any visibility into why your devices are out for a month at a time? They shouldn't be gone more than 1.5 to 2 weeks unless parts are on backorder, or if they are waiting for several units to make it…
Scott Pickles commented on Steve Kiernan II's video
Dan -
Reflashing a device is often a resolution to some of the glitches that you refer to, but I always try and exhaust all other steps prior to reflashing a device. By simply reflashing it, we often times resolve the problem, but…
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Profile Information
- Company
- VPN Systems, Inc.
© 2012 Created by Steve Kiernan II.
